Shipping policy

Shipping Locations
Aura Mahal currently ships within Saudi Arabia. International shipping may be added in the future.

Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
You will receive a confirmation email once your order has been shipped.

Shipping Time
Estimated delivery time is 3–7 business days, depending on your location and courier availability.

Shipping Fees
Shipping costs are calculated at checkout and may vary based on location and order size.

Delays
Delivery times are estimates and may be affected by factors outside our control (courier delays, holidays, weather, etc.). Aura Mahal is not responsible for delays caused by shipping carriers.

Incorrect Address
Please ensure your shipping address is correct. Aura Mahal is not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at shopify121099@gmail.com within 48 hours of delivery, and we’ll assist you as best we can.